Privacy Policy
Last updated: March 2025
About Certified Watches and this Privacy Policy
Certified Watches Ltd has its registered office at 9A York Street, Liverpool, United Kingdom. In this Privacy Policy, we use the term Certified Watches (and “we,” “us,” and “our”) to refer to the head office of Certified Watches Ltd at the registered address above, our affiliates, and our boutiques.
Please take a moment to read the following policy that explains how we collect, use, disclose, and transfer the personal information that you provide to us on our website www.certifiedwatches.net, mobile applications, and other digital platforms (together referred to as the “Platforms”), when you visit a Certified Watches boutique, contact the Certified Watches concierge by telephone, or interact with us over social media platforms. It also explains how we collect information through the use of cookies and related technologies when you use our Platforms.
Where we offer our products for sale online or by phone through the Certified Watches Client Relations Center, you must read the applicable Conditions of Sale, which will govern the terms and conditions of any such purchases made in this way.
Updates to this Privacy Policy
From time to time, we may update this Privacy Policy. When we do, we will publish the changes on this Platform.
Information You Provide to Us and How We Use It
We collect the following information from you:
•Registration: To access certain areas of our Platform, you will need to register with us. During the registration process, you will be asked to submit personal information (including your name, address, date of birth, email address, and telephone number). By entering your details, you enable Certified Watches to provide you with the selected services.
•Purchases: When you purchase products online or by phone, we collect purchase details and relevant payment information. We also collect personal information when you contact us (e.g., inquiries about products or services), visit a Certified Watches boutique, or contact the Certified Watches concierge by telephone. Please note that phone calls may be recorded for security, training, and development purposes.
•Social Media: If you choose to interact with Certified Watches via a social media platform or other third-party service, we will collect information provided through that platform.
•Automatic Data Collection: We collect certain information automatically about visitors to our Platform, as detailed in the section “Cookies and Other Information That We Automatically Collect” below.
•Location Services: We may collect location-based data if you use our location services (see “Location Services” section below).
We use this information to:
•Manage and fulfill purchase and repair orders, facilitate delivery, and provide after-sales services.
•Maintain accounts and records.
•Respond to inquiries and requests.
•Send service-related communications, such as order confirmations and administrative messages.
•Identify products and services that may interest you, based on your purchase history and interactions with us.
•Send marketing communications, including emails and social media audience matching, where legally permitted (see “Your Choices” section).
•Conduct market research to improve our services.
•Maintain security and prevent fraudulent transactions.
•Analyze Platform usage to improve our offerings.
Where you have agreed to a particular use of your information, we process it based on your consent, which you may withdraw at any time. We also process your information where necessary for the performance of a contract or for our legitimate business interests.
Cookies and Other Information That We Automatically Collect
This website uses cookies in accordance with our Cookie Policy, which is available on each page of the website linked to this Privacy Policy.
About Advertising
Our Platforms use third-party advertisers and ad networks to serve ads on third-party platforms after you leave our Platforms. These advertisers may track your activity across different sites. We do not control these third-party tracking technologies. Please review their respective privacy policies and opt-out options where applicable.
Location Services
Some of our services use location data (e.g., GPS, sensors, beacons, Wi-Fi access points) to provide a personalized experience. You can disable location services in your device settings.
Sharing Your Information
We do not share personal information except in the following cases:
•Service Providers: We may share data with third-party providers for payment processing and fraud prevention.
•Legal Compliance: We may disclose personal information to law enforcement, courts, regulators, or other authorities when legally required.
•Business Transfers: If Certified Watches is sold or transferred, we will ensure that the new owner uses your data in compliance with this Privacy Policy.
International Transfers
We use standard contractual clauses to protect data when transferred outside the European Economic Area (EEA) and Switzerland. Any third-party service providers outside these areas must comply with our security requirements.
Protecting Your Information
We implement technical and organizational security measures to protect your data. Only employees who need access to your information can process it. However, you are responsible for keeping your password secure when accessing our Platform.
Retaining Your Information
We retain your data for as long as necessary for our business operations and legal compliance. If we no longer need your data, we will delete or anonymize it.
If you opt out of direct marketing, we will retain your contact details to ensure your preferences are respected.
Your Choices
You have the right to:
•Request access to your personal data.
•Correct inaccuracies in your personal data.
•Request deletion of your personal data.
•Restrict processing of your data.
•Object to marketing communications at any time (e.g., via the “unsubscribe” link in our emails).
To exercise these rights, contact us using the details below. If you have concerns about how we process your data, you can also file a complaint with your local Data Protection Authority.
Contact Us
For any questions about this Privacy Policy or your personal data, contact us at:
Certified Watches Ltd
9A York Street, Liverpool, United Kingdom
Email: info@certifiedwatches.net
Website: www.certifiedwatches.net