Terms and Conditions
Last updated: March 2025
1. Introduction
Welcome to Certified Watches Ltd. These Terms and Conditions govern your use of our website www.certifiedwatches.net and any purchases made through our website, mobile applications, or other digital platforms (collectively, the “Platforms”). By accessing or using our Platforms, you agree to comply with and be bound by these Terms and Conditions.
2. Eligibility
To use our Platforms and make purchases, you must:
•Be at least 18 years old or have the consent of a legal guardian.
•Provide accurate and complete personal information when requested.
•Not use our Platforms for any unlawful purpose or in violation of these Terms.
•Be prepared to provide valid Proof of ID and address if requested. Failure to do so may result in your order being canceled and refunded.
3. Orders and Payments
•All orders are subject to availability and acceptance by Certified Watches Ltd.
•Prices are listed in GBP (£) and include applicable taxes unless stated otherwise.
•We reserve the right to refuse or cancel any order at our discretion, including for pricing errors, suspected fraudulent activity, or failure to provide Proof of ID and address when requested.
•Payments must be made through the approved payment methods available on our website.
4. Shipping and Delivery
•Delivery within the UK is free and sent via insured Royal Mail Special Delivery for maximum security and peace of mind.
•We do not ship outside of the UK. Any orders placed for overseas shipping will be canceled and refunded.
•Customers are responsible for providing accurate shipping information. We are not liable for delays or losses caused by incorrect addresses.
•Risk of loss or damage to products passes to the customer upon delivery.
5. Returns and Refunds
•Customers may request a return within 14 days of receiving their order, subject to our Refund and Returns Policy.
•Items must be returned in their original packaging, unused, and in the same condition as received.
•Certain items, such as custom-made or promotional items, are non-refundable.
•Refunds will be processed to the original payment method within 15-30 working days after approval.
6. Certified Watches Warranty
•All watches purchased from Certified Watches Ltd come with a 1-year Certified Watches Warranty, as detailed on our Warranty Page.
•The warranty covers manufacturing defects but does not cover damage caused by accidents, misuse, unauthorized repairs, or general wear and tear.
•Customers must retain their proof of purchase to make a warranty claim.
7. Proof of ID and Address
•To prevent fraudulent transactions, Certified Watches Ltd may request valid Proof of ID and address before processing an order.
•Accepted forms of Proof of ID include a passport, driver’s license, or government-issued identification.
•Accepted forms of Proof of Address include a utility bill, bank statement, or official correspondence dated within the last three months.
•If a customer fails to provide the requested documents within a reasonable timeframe, their order may be canceled and refunded.
8. Intellectual Property
•All content on our Platforms, including text, images, logos, and product designs, is the property of Certified Watches Ltd or its licensors.
•You may not copy, distribute, or use any content without prior written permission.
9. Limitation of Liability
•Certified Watches Ltd is not liable for any indirect, incidental, or consequential damages arising from your use of our Platforms or products.
•Our total liability for any claim related to a purchase shall not exceed the amount paid for the product.
10. Privacy and Data Protection
•We collect and process personal data in accordance with our Privacy Policy. By using our Platforms, you consent to our data practices.
11. Third-Party Links
•Our Platforms may contain links to third-party websites for additional information. We are not responsible for the content, security, or practices of these third-party sites.
12. Changes to These Terms
•We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on our website and will take effect immediately.
13. Contact Information
For any questions regarding these Terms and Conditions, please contact us at:
Certified Watches Ltd
9A York Street, Liverpool, United Kingdom
Email: info@certifiedwatches.net
Website: www.certifiedwatches.net